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Internet Marketing Terms & Conditions

Definitions

Search Engine Optimisation (SEO) – the act of optimising the web site content to attract a higher ranking within search engines such as Google.

Social Media – social media web sites such as Facebook, Linked In, Twitter, Google+

FTP – file transfer protocol for moving files to and from the web site hosting provider.

Web masters – web site hosting provider’s technical operations staff.

Mock Up – Design sample of the intended web site upon completion of development.

 

1. WEB SITE DEVELOPMENT:

a. The PRINCIPAL will:
i. Complete the web site within a specified period as set out in the CLIENT order or proposal.
ii. Will prepare a mock-up of the proposed Home Page for the CLIENT to approve. No programming can commence until the mock up is approved.
iii. The CLIENT will provide essential content including text and specific images prior to commencement of development. Delays in delivery of content will extend time taken to complete the development. If additional content is supplied or major changes requested following the sign off of the mock up, additional charges will be at an hourly rate specified.
iv. The CLIENT will review the completed web site, and once it has been approved, the web site will be launched. The CLIENT understands the finished web site may differ from the original mock up due to technology requirements such as different browsers and devices viewing the web site.
v. The PRINICPAL will make every effort to develop the web site so it will conform with smart devices the CLIENT understands with later releases of smart devices and updated operating systems the web site may require adjustments and this will attract a fee for alterations at an hourly rate.
vi. All changes and updates not included in the quote may be charged at an hourly rate. Any changes to the web site post completion will be charged at an hourly rate. If the CLIENT or a third party makes changes to the web site without the knowledge of the PRINCIPAL, and adjustments or a re-instatement is required by the PRINCIPAL, then a quote for the changes at an hourly rate will be supplied.
vii. The CLIENT authorises the PRINCIPAL to record the name of the web design company, ”iDeal Technology”, on the base of the home page in small print.
viii. High resolution photos and other graphic images and videos are to be supplied by the CLIENT. If images are supplied by the PRINCIPAL, they remain the property of the PRINCIPAL and may be used in future developments.
ix. The PRINCIPAL reserves the right to assign sub-contractor programmers to the project if required.
x. Damages to the Web site after Handover – the PRINCIPAL does not take any responsibility for damages or errors made to the web site by the CLIENT or a third party after the web site has been completed and handed over.
xi. Termination of this Agreement by the CLIENT prior to completion of the web site, a calculation on work completed and unbilled will be made, including all work in progress, and this payment is required by the CLIENT within seven (7) days. Domains, Development, Backups and Data will be returned to the CLIENT upon receipt of cleared funds.

2. SEO SERVICES

a. The CLIENT will:
i. Authorise the PRINCIPAL to optimise the structure and content of the CLIENT web site pages. Such changes generally have a minimal visual impact;
ii. Provide the PRINCIPAL with log-on information (username and password) so the PRINCIPAL can gain FTP access to the CLIENT web site;
iii. Inform web masters or anyone else who has access to the CLIENT web site that the PRINCIPAL will be performing the SEO services on the web site; and ensure the CLIENT web site is always active and accessible;
iv. the PRINCIPAL may change at any time key words used in a SEO campaign without giving the CLIENT notice;
v. The CLIENT agrees and acknowledges that the service may be detrimentally affected if the CLIENT has:
vi. employed the services of another SEO provider, or any other related services to work on the CLIENT web site during the same period;

a) employed the services of a search engine submission company during the same period;
b) created any duplicate sites, duplicate content or pages, redirects or doorway pages;
c) requested or exchanged links with link farms or undertaken any spamming techniques which may harm the CLIENT web site; or
d) Attempted to use any other techniques, whether allowed by Google or other Suppliers or not, to attempt to increase the SEO ranking of the site.

vii. the PRINCIPAL makes no warranty or representation:

a) as to the position your website is placed on a search result page, or the frequency and time of day that your website is displayed;
b) for any specific result on any search engine;
c) as to the quantity or quality of increased traffic or sales to the CLIENT web site; or
d) as to the CLIENT web site ranking. In particular, the CLIENT acknowledges that the search engines change their ranking algorithms on a regular basis and new sites and competitor sites may be being optimised and submitted continually.

viii. While Google’s results are displayed on other search engines, the PRINCIPAL Services are aimed at increasing visibility and boosting traffic from Google, MSN, Yahoo! and other search engines, as the PRINCIPAL sees fit.
ix. The CLIENT acknowledges and agrees that:

a) the information available on or through the CLIENT web site following application of the Services is not reviewed, controlled or examined by the PRINCIPAL in any way before it appears on the CLIENT’s web site;
b) the PRINCIPAL does not endorse, verify or otherwise certify the contents of any such information; and
c) The CLIENT remains at all times legally responsible for the content of the CLIENT web sites (including in connection with infringement of intellectual property rights of any other party).

x. Reporting for the CLIENT will be given on a monthly basis detailing the CLIENT web site activity.
xi. The CLIENT can terminate this agreement with 30 days written notice after the first six months without penalty. Where the agreement is terminated prior to the completion of the six month period, the full six months or balance at that time will be due and payable.

3. SOCIAL MEDIA SERVICES

a. The CLIENT will:
i. Authorise the PRINCIPAL to and content to the CLIENT social media pages.
ii. Provide the PRINCIPAL with log-on information (username and password) so the PRINCIPAL can gain access to the CLIENT social media pages;
iii. Inform web masters or anyone else who has access to the CLIENT social media pages that the PRINCIPAL will be performing the social media services on the social media pages; and ensure the CLIENT social media pages is always active and accessible;
iv. the PRINCIPAL will seek approval of all postings and updates from the CLIENT prior to submitting them to social media pages;
v. The CLIENT acknowledges and agrees that:

a) the PRINCIPAL does not endorse, verify or otherwise certify the contents of any such information; and
b) The CLIENT remains at all times legally responsible for the content of the CLIENT social media pages (including in connection with infringement of intellectual property rights of any other party).

vi. Reporting for the CLIENT will be given on a monthly basis detailing the CLIENT social media pages activity.
vii. The CLIENT can terminate this agreement with 30 days written notice after the first six months without penalty. Where the agreement is terminated prior to the completion of the six month period, the full six months or balance at that time will be due and payable.

4. EMAIL MARKETING SERVICES

a. The CLIENT will:
i. Authorise the PRINCIPAL to create content and email templates for approval prior to sending to the CLIENT database.
ii. Authorise the PRINCIPAL to upload client information to a third party email service for future email campaigns.
iii. Accepts responsibility for all approved email material.
iv. Agrees that databases provided contain Clients that have opted into future marketing material sent by the CLIENT
v. Agree that the database has not been obtained from a third party without prior approval of the Clients contained within the database.
vi. The CLIENT acknowledges and agrees that:

a) the PRINCIPAL does not endorse, verify or otherwise certify the contents of any such information; and
b) The CLIENT remains at all times legally responsible for the content of the CLIENT emails (including in connection with infringement of intellectual property rights of any other party).

vii. Reporting for the CLIENT will be given on a monthly basis detailing the CLIENT email campaign activity.
viii. The CLIENT can terminate this agreement with 30 days written notice after the first six months without penalty. Where the agreement is terminated prior to the completion of the six month period, the full six months or balance at that time will be due and payable.