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Hosting Services Terms & Conditions

Notification

iDeal Technology Group will notify the Client when the registration of a domain name is complete.

Disputes

iDeal Technology Group will not be obliged to become involved, or take part, in a dispute but may, in its absolute discretion:

(a) withhold or suspend a domain name; and make any representations it deems fit to the Registry.

(b) the Client must not transfer a domain name to another Host service provider unless it has satisfied all iDeal Technology Group invoices in full.

Security Policy

When purchasing from iDeal Technology Group your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

Content Ownership

The Client assumes sole responsibility for obtaining any and all necessary licenses, consents, authorizations and approvals to enable it to lawfully use any and all intellectual property rights through the Services, including without limitation, clearance and consents in respect of any proposed domain name or other intellectual property rights being used by the Client.

Virus Detection

iDeal Technology Group will ensure maximum protection from web sites being attacked by virus’ and reserves the right to immediately close the site to take the necessary action to eradicate the virus in order that the virus does not attack other Clients sites on the server.

Privacy

iDeal Technology Group will use its best endeavours to ensure that Client information remains confidential in accordance with the iDeal Technology Group Privacy Policy.

Pornographic Material

iDeal Technology Group may suspend a web site immediately should it discover pornographic material on any of the web sites hosted by that Client.

Termination

iDeal Technology Group may suspend or terminate access to the Services without notice to the Client if the Client account becomes overdue. iDeal Technology Group will not be responsible for any loss or damage to the Client or any other party as a result of such suspension or termination.

iDeal Technology Group may request the Client to rectify any breach of this agreement. If the Client fails to rectify any such breach within 14 days from the issuing of a request by iDeal Technology Group, iDeal Technology Group is entitled to treat the Client as having committed a material breach and relinquished their obligations under their hosting agreement and may terminate the agreement without further notice. Upon such a termination of the hosting agreement, all monies owing by the Client to iDeal Technology Group will immediately become due and payable.

In the event of a suspension and/or a termination of the services by iDeal Technology Group the Client agrees that iDeal Technology Group shall be entitled to:

a) immediately delete the site in its entirety, block the Client website, or

(b) hold for a stated period to enable the Client, at its expense and subject to payment of all monies owing to iDeal Technology Group, to collect the data and or information.

Cancellation

Clients can cancel services by providing notice to accounts@idealtechnology.com.au with 14 days notice.  iDeal Technology will cancel any further billing schedules and delete your account 14 days after receipt of cancellation.

Any fees paid in advance are non refundable.

Limitation of Liability

The Client will not, under any circumstances, seek to hold iDeal Technology Group responsible or liable for any loss or damage whatsoever either under this agreement or in relation to the provision of the services, including but not limited to:

(1) loss of profits arising out of, or in connection with, this agreement;

(2) use, misuse, suspension and or loss of any Client domain registrations;

(3) events beyond the control of iDeal Technology Group

(4) processing of an application for domain name registration;

(5) domain name registrations; and

(6) hosting services applying to any relevant domain name registered to the Client.

8. Notices

The Client agrees that it is solely liable for ensuring that all Client details on registered domain records remain current. iDeal Technology Group will not be held liable for any loss arising from cancelled to services that occur as a result of Client non-compliance with these matters.

Third Party Domain Renewals

iDeal Technology Group will not reimburse or compensate the Client for payments made by the Client to third parties for domain renewals.

Support Times and Support Content

iDeal Technology Group hosting support times are between 8:30 am and 5:00 pm Monday to Friday, Eastern Standard Time. iDeal Technology Group standard support includes ensuring that the Server is online whenever reasonably possible and that domains hosted by iDeal Technology Group are visible on the Internet and email connections are correct.

Indemnity

The Client agrees to indemnify and hold harmless iDeal Technology Group and its employees, contractors, agents and directors in full against any and all liabilities, claims, losses, damages, penalties, actions, judgments, suits, costs or expenses of any kind arising under this agreement, including from the use by the Client of any intellectual property rights of any third party and the registration or use of domain names by the Client.